> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.recitalapp.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I'm having trouble installing Recital for Word

This page covers known installation issues and offers solutions and resources for installing Recital for Word.

| If you're looking for instructions on how to install Recital for Word, you can find them [here](/en/article/how-to-install-recital-for-word-1c5zp5r/).

# I installed the add-in but I can't find it
After you install the Recital for Word add-in, it should appear in the **Home** ribbon.

![](https://storage.crisp.chat/users/helpdesk/website/2cd9a6c2a4c3c000/home-ribbon_18nipaf.png)

If you don't see it there, you may need to refresh the Office add-ins list or retrieve the add-in (as it may be hidden).

Please use the resources below for troubleshooting.

##### Microsoft Help Resources
* If you're a Microsoft 365 user, visit [Find my Office Add-in](https://support.microsoft.com/en-us/office/find-my-office-add-in-b022dc72-8ffc-4bfc-b1ff-c3f9a2182964)
* If you're a Microsoft 365 administrator, visit [User not seeing add-ins](https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/access-management/user-not-seeing-add-ins)

# I don't have permission to install add-ins
Your Microsoft 365 administrator may limit your ability to install add-ins. If you are unable to install the add-in due to permissions or consent limitations, you will need to request the proper permissions from your administrator. More information is available at the link below.

##### Microsoft Help Resources
* [User and admin consent in Azure Active Directory](https://learn.microsoft.com/en-us/azure/active-directory/manage-apps/user-admin-consent-overview)

Have more questions? Send us a message via chat or [email us](mailto:support@recital.software).