This page covers known installation issues and offers solutions and resources for installing Recital for Word.

If you're looking for instructions on how to install Recital for Word, you can find them here.

I installed the add-in but I can't find it

After you install the Recital for Word add-in, it should appear in the Home ribbon.



If you don't see it there, you may need to refresh the Office add-ins list or retrieve the add-in (as it may be hidden).

Please use the resources below for troubleshooting.

Microsoft Help Resources

If you're a Microsoft 365 user, visit Find my Office Add-in
If you're a Microsoft 365 administrator, visit User not seeing add-ins

I don't have permission to install add-ins

Your Microsoft 365 administrator may limit your ability to install add-ins. If you are unable to install the add-in due to permissions or consent limitations, you will need to request the proper permissions from your administrator. More information is available at the link below.

Microsoft Help Resources

User and admin consent in Azure Active Directory

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Updated on: 23/01/2024